Customers Are Talking
Achieving customer satisfaction doesn’t happen overnight. It is nurtured through success. South Story Bank & Trust customers have powerful stories to tell.
Matter of fact, they are our biggest advocates. Their success stories echo our promise to be the community bank with community values. Let’s start your success story today. Click here to contact an SSBT community banker.
“We trust our money and our finances to SSBT and we are happy to put our confidence in a local, community bank. SSBT has always had confidence in our work ethic and our ability to handle our finances…they have partnered with us for years.” Tim and Steph Harris, Farmer, Madrid, IA
“Local, trusting relationships are important in making financial decisions. SSBT is dedicated to the community where we work and live. As a bank, they are adapting with the changing climate of agriculture. A willingness to help the producer in the producers’ best interest with an honest and well-thought-out approach makes them an integral partner in my business.” Brian Reinhart, Farmer, Alleman, IA
“We have enjoyed a wonderful relationship with South Story Bank & Trust since the mid-80’s. SSBT offers a full line of services that allows us to consolidate our needs and operate very efficiently and successfully. Decisions are made fast and consistently. Our banker knows our operation and understands our ever-changing needs. And the staff treats us like family.” Dean and Jeff Metzger, Farmer, Ames, IA
“As an independent neighborhood grocer, Town & Country Market focuses on personal service. So does South Story Bank & Trust. They took the time to know our company and are always ready to support whatever we need. They have truly helped my business grow and prosper.” Larry Larson, owner Town & Country Market, Slater, IA
“Some banks aren’t interested in working with SBA clients, but South Story Bank & Trust provided great service right from the start. Now, they give us the tools we need to manage our money.” Larry and Ann Halbrook, owners Halbrook Excavating, Ankeny, IA
“Banking should be with people who really care and who always get the job done. At South Story Bank & Trust, it’s still that way. You don’t have to go through a lot of layers to get an answer and you truly feel that they appreciate your business. In addition to great people, they offer the latest services so you can bank when and how you like. I like the fact that you can walk into the bank and everyone will greet you with a smile!” Dan and Brett Krogman, owners of Kurrent Electric, Ames, IA
Personal Banking Testimonials
“As the mother of nine and a longtime Huxley resident, I can say with confidence that South Story Bank & Trust has been a help to me and my family for generations. They were there to help with my mother’s estate and they will be there for my grandchildren. They’ve taken care of my family for four generations now. I won’t think of banking anywhere else.” Delila Roberts, Mother and community volunteer, Huxley, IA
“SSBT hires only the best employees. We love them. We see the same people week after week and year after year in the same great location. Plus, they were there when we refinanced our home, bought a car and purchased CDs.” Merle and Jackie Rasmussen, Customers since 1984, Huxley, IA