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Your Story.
Your Bank.
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Service Beyond Banking
Our Company
At South Story, we are helping our communities, businesses and customers write their own stories through financing, banking, re-investing in our communities and giving back. We’d like to be part of your story, even if it’s a small “re-write”. We’d love to make it a bestseller.
About UsPrivate Banking
South Story Bank & Trust’s greatest strength - cultivating relationships based on a deep understanding of our clients. We will invest time getting to know you, your family and your goals. While you are living your busy life, we act as your financial partner, helping you manage cash flow and streamlining your financial affairs.
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Treasury Management
It’s our job to help you deliver more convenience to your customers and manage your transactions efficiently. That’s exactly what our treasury management services were designed to do.
Customer Stories
Testimonials
Our Homeowners Association was looking for a financial institution with competitive interest rates, reasonable fees, and the ability to process ACH transactions. We chose South Story Bank & Trust and got something far more important than what we initially sought. Beyond the rates, fees, and contemporary financial tools, we got incredible customer service. Cara, Kaitlin, and Amber have been responsive, knowledgeable, and thorough ambassadors with our transition. Their efforts have been exemplary and have given us peace of mind. In short, South Story has proven to be a perfect partner for us.
When I was ready to buy my first home and needed to go through the pre approval process with a lender I looked to South Story Bank. Buying your first home can be overwhelming. South Story lead me through the process helping to make the journey fun and relaxing. Their communication during the entire process was outstanding and the products they had to offer beat any other option in the market place. I highly recommend South Story Bank to anyone looking to purchase a home.
My story takes place in a small town called Nevada, Iowa. My wife and I were trying to find someone that would be willing to work with us about purchasing a specific property in the community, but we kept running into dead ends. A member of the community mentioned giving South Story Bank a shot. I'll be honest, I knew where they were located just because I drove by every time I needed to go get groceries, but never once stopped in. I've lived in Nevada my whole life so I've always banked at the same bank since I can remember. We decided to give them a chance and I'm glad we did. From the time we first walked in until the last time we chatted, I've been extremely impressed. From the little things like having snacks or drinks especially when we had to bring our kids with, to their exceptional customer service. Even the building is very nicely laid out. They made the process so easy and simple. I like the way they do business, straight to the point. I was impressed with the whole experience. I loved our experience and will definitely continue doing business there.
It is always pleasure working with South Story Bank. As an experienced realtor I am often asked who one should use when looking for a mortgage lender. I am more than happy to include South Story Bank as a company I highly recommend. The customer service they provide my clients and me as a real estate agent are exceptional. Buying a home can be stressful, however, great communication, honesty and having them lead you through the mortgage process are just a few of the things my clients appreciate when working with South Story Bank.
Customer Stories